Develop yourself and your team for successful services and customer experience
You want to work in a customer-centric way, connect with other departments and are you looking for tools that can help you on your way? Then have a look at our training and coaching modules!
Masterclass Customer-centric collaboration
7 September 2021
The Masterclass Customer-centric collaboration has been specifically developed for professionals who want to take the next step in achieving customer excellence for their organisation.Sign up!
8 July 2021
Orchestrate teams with a Service Blueprint
The service blueprint offers a solution: it allows you to organise optimal service delivery, both front and back stage, in line with customer needs.
Various development options
Do you want to develop your knowledge and skills to take your organisation to a higher level? We help you further with a wide range of training courses aimed at different aspects of customer-centric working.CX (Team) intervision
Align your teams with the Service Blueprint
You have insight into your customer and a good idea of how you can improve the customer journey. But how do you ensure that all parts of the organisation work together towards the same vision? And what support resources and processes are needed? The service blueprint method offers a solution! Follow our training to get started with this yourselfBook training